We are only a phone call away from solving your problem. Talk to our team of friendly experts who will take the time and make the effort to guide you though all your support issues.
Remote assistance gives users the opportunity to sit back and relax and watch one of our experts work on your computers. You don't have to wait on staff arriving at your destination or spend hours explaining confusing problems over the phone. Just let us Log-in and Log-out, it's like having an expert by your side all the time.
We are happy to fix or make any changes that you require as they are required. You don't have to talk to answering machines or fill forms, you can talk to the developers directly who are always willing to discuss how they can improve Medical Wizard software to increase your productivity. If we identify a problem that has escaped our stringent testing criteria, we fix it as soon as we can and follow up with an update.
In our view a paperless office is not an end in itself but rather than on-going journey. Our goal is to continually enhance our system with features that help you to reduce the dependence on paper based documents and where possible eliminate the use of paper from most tasks.
Our Development Team is constantly working on new and innovative solutions to provide you with the tools that will make your practice a success.
We have experienced and dedicated professionals who can take the time to visit you and provide you with the solution that is suitable to your needs. We take the time to listen and understand our clients making sure that you are always closer to getting what you want to have and not just what we want you to have.
When required we are more than happy to visit you at your location and help you with any software difficulty that may arise. We have a comprehensive training strategy that will help your staff to quickly learn how to use Medical Wizard. Training sessions are specifically tailored for each site and the type of users, to make sure that all users can benefit from the power of Medical Wizard.
We are always interested in listening to you on your ideas. Whether you're a Doctor, Practice Manager, or IT Provider. We pride ourselves on being a team that's always open to suggestion and looking out for the latest innovations.